Overview
GreenLeaf Logistics managed their entire delivery scheduling, driver assignments, and customer communications through spreadsheets and phone calls. As they scaled to serve three new cities, the manual approach became unsustainable.
The Challenge
The company was losing an estimated 15 hours per week on manual data entry and coordination. Scheduling conflicts were common, customer notifications were inconsistent, and there was no centralized view of operations. The team needed a solution that could be adopted quickly by non-technical staff while handling complex scheduling logic.
The Solution
We built a real-time operations dashboard using React and Firebase that automated scheduling, route optimization, and customer notifications. The interface was designed with simplicity in mind, featuring drag-and-drop scheduling, automated SMS/email notifications, and a live tracking map. Firebase provided real-time data sync across all devices, ensuring dispatchers and drivers always had the latest information.
Results
15+ hours saved per week on manual coordination
95% reduction in scheduling conflicts
Customer satisfaction scores increased by 35%
Successfully scaled operations to 3 new cities within 2 months of launch